§ 5-15. Wreckers and wrecker service.  


Latest version.
  • (a)

    Definitions. For the purposes of this article, the following words and phrases shall have the meanings respectively ascribed to them by this section:

    (1)

    Accident shall mean any occurrence which renders a vehicle wrecked or disabled as defined in this section.

    (2)

    Disabled shall mean that status of any vehicle which has been rendered unsafe to be driven upon the streets as the result of some occurrence other than a wreck, including, but not limited to, mechanical failures or breakdowns, fire, the elements or vandalism, so as to reasonably necessitate that such vehicle be removed by a wrecker.

    (3)

    Hazardous material shall mean:

    a.

    Any substance classified as a hazardous material under state or federal law or under a rule adopted pursuant to a state or federal law; or

    b.

    A chemical, petroleum product, gas or other substance that, if discharged or released, will or is likely to create an imminent danger to individuals, property or the environment.

    (4)

    Motor vehicle shall mean every vehicle which is self-propelled.

    (5)

    Non-consent tow shall mean any tow conducted without the permission of, or not at the direction of, the vehicle's legal or registered owner, or such owner's authorized representative, regardless of the vehicle's location or condition excluding any vehicle towed or removed from private property at the direction of the property owner or his designated representative and excluding any vehicle towed under the provisions of chapter 7, health and safety, section 7-4 of the Terrell City Code of Ordinances.

    (6)

    Standard light-duty tows shall mean tows of vehicles with a gross weight rating of 10,000 pounds or less.

    (7)

    Medium-duty tows shall mean tows of motor vehicles with a gross weight rating of more than 10,000 pounds but less than 25,000 pounds.

    (8)

    Heavy-duty tows shall mean tows of motor vehicles with a gross weight rating that exceeds 25,000 pounds.

    (9)

    Police pull shall mean the designation of the occasion when the police department has called a wrecker company to either remove a wrecked or disabled vehicle or to remove a vehicle in a safe driving condition, but the owner is not present, able or permitted to drive or to make authorizations or cannot show proof of financial responsibility.

    (10)

    Street shall mean any street, alley, avenue, lane, public place, square or highway within the corporate limits of the city.

    (11)

    Tilt bed/roll back car carrier shall mean a motor vehicle designed and equipped as to be capable of lifting another vehicle upon itself for the purpose of transporting a motor vehicle that cannot be safely transported by a wrecker.

    (12)

    Vehicle shall mean every device in, upon or by which any person or property is or may be transported or drawn upon a street, except devices moved by human power or used exclusively upon stationary rails or tracks.

    (13)

    Wrecked shall mean the status of any vehicle that has been damaged as the result of overturning or colliding with another vehicle or object so as to reasonably necessitate that such vehicle be removed by a wrecker.

    (14)

    Wrecker shall mean any motor vehicle designed and used primarily for removing wrecked or disabled vehicles upon any street.

    (15)

    Wrecker business shall mean the business of removing wrecked or disabled vehicles on the streets from the site of an accident, regardless of whether the purpose of the removal is to repair, wreck, store, trade or purchase such wrecked or disabled vehicles. No other business activities connected with said wrecker business (i.e., sale of salvage vehicles or insurance) shall be permitted.

    (16)

    Wrecker company shall mean any person engaged in the wrecker business.

    (17)

    Incident management towing operator means a towing operator who meets the requirements set forth by the Texas Transportation Code for an incident management towing operator license which permits the operator to conduct all types of towing.

    (18)

    Private property towing operator means a towing operator who meets the requirements set forth by the Texas Transportation Code for a private property towing operator license which permits the operator to conduct private property and consent towing but not incident management towing.

    (19)

    Consent towing operator means a towing operator who meets the requirements set forth by the Texas Transportation Code for a consent towing operator license which permits consent towing only.

    (b)

    Accidents covered. The prohibitions and requirements of this section shall also apply to all accidents occurring on a street regardless of whether or not the final resting place of a vehicle is upon a street immediately after the accident. This subsection shall be construed to include those accidents in which a vehicle, immediately before becoming wrecked or disabled, was:

    (1)

    Driven off a street intentionally or unintentionally, because of some real or perceived emergency;

    (2)

    Driven off a street maliciously, or with an intent to commit suicide; or

    (3)

    Driven, pushed or forced off a street while without a driver.

    (c)

    Emergency situations exempted. The prohibitions and requirements of this section shall not apply to any person who necessarily must act immediately to prevent death or bodily injury to any person involved in an accident. The assertion of a defense of an emergency situation shall constitute an affirmative defense to a violation cited under this section.

    (d)

    Pushing, towing by vehicles other than wreckers. Vehicles may be pushed or towed by another vehicle only when they do not reasonably require removal by a wrecker and only when such may be done in a safe manner, and such removal is excluded from all coverage of this section except subsection (j) concerning solicitation.

    (e)

    Maximum fees chargeable for non-consent tows.

    (1)

    In order to provide for consistency and fairness of fees charged for towing services involving the towing of motor vehicles without the prior consent or authorization of the owner or operator of the motor vehicle towed, the following fee structure of maximum permissible charges is established.

    (2)

    No wrecker or towing company shall charge more than the rates indicated for the services rendered below, for all tows with points of origin within the corporate limits of the city:

    a.

    Standard light duty tows as defined in subsection (a)(6) above with the use of a tilt bed/roll back car carrier, a maximum charge of $150.00 for towing such vehicle from one point on a street, or on public or private property, to another location within the corporate limits or the extraterritorial jurisdiction of the city.

    b.

    Medium-duty tows as defined in subsection (a)(7) above with the use of a tilt bed/roll back car carrier, a maximum charge of $250.00 for towing such vehicle from one point on a street, or on public or private property, to another location with the corporate limits or the extraterritorial jurisdiction of the city.

    c.

    Heavy-duty tows as defined in subsection (a)(8) above, a charge of $350.00 per hour for the use of a tandem axle (heavy duty) wrecker. After the first hour, billing shall be in increments of 15 minutes, at a rate of $90.00 per increment. No heavy duty (tandem axle) wrecker shall be used unless its use may be justified as necessary to safely accomplish the tow. Upon demand by the owner/operator of the vehicle towed, written justification shall be provided by the wrecker company towing said vehicle, stating the rationale and safety requirements which mandated the use of the tandem axle wrecker.

    d.

    Use of additional equipment. A charge up to a maximum of $200.00 per hour for the first hour plus an additional charge of $50.00 for each additional 15-minute increment. No additional equipment shall be used unless its use may be justified as necessary to safely accomplish the tow. Upon demand by the owner/operator of the vehicle towed, written justification shall be provided by the wrecker company towing said vehicle, stating the rationale and safety requirements which mandated the use of extra equipment. The above charges are inclusive no matter how many individuals or persons are involved in said use.

    e.

    Waiting time. In the event of a fatality, has-mat spill or police investigation/incident necessitating a delay in excess of 30 minutes, such waiting time shall be compensated to the towing company at the rate of $75.00 for each 30-minute increment for standard light-duty tows, $125.00 for each 30-minute increment for medium-duty tows, and $175.00 for each 30-minute increment for heavy-duty tows.

    (3)

    In the event an owner or operator of a vehicle which is about to be towed, pursuant to a non-consent police-initiated tow, but prior to actual hook-up and removal of the vehicle from the site, returns to the tow location, he or she may demand immediate release of their vehicle by the wrecker company. The wrecker company shall comply with this demand at no cost to the owner or operator of the vehicle. In such a case, the responding wrecker company shall be returned to its original place on the top of the towing rotation listing.

    (f)

    Police pulls. All police department-initiated, non-consent tows, including, but not limited to, police department-initiated non-consent tows for failure to maintain financial responsibility (FMFR) shall be undertaken by contacting the wrecker company on the top of the public service referral towing rotation listing with the owner/operator of the vehicle towed being subject to the fee schedule listed in subsection (e) above together with an additional administrative fee of $10.00 to be collected by the applicable wrecker company and remitted to the Terrell Police Service as a part of the weekly reports specified in subsection (g) below. The towed vehicle shall be stored within the corporate limits of the City of Terrell, be subject to all applicable city sales taxes, and shall not be released without the following information being supplied to the owner of the wrecker company or his/her designated representative in accordance with applicable state law.

    (1)

    Proof of ownership (title or other applicable documentation);

    (2)

    Proof of financial responsibility (liability insurance);

    (g)

    Weekly reports. Each wrecker company towing vehicles from within the city, will provide a weekly report to the police department of all vehicles towed as non-consent tows from any public roadway or public or private lot, during the previous one-week period, which shall include the following information:

    (1)

    Make, model, and color of the vehicle towed.

    (2)

    License number and/or V.I.N. of the vehicle.

    (3)

    Location of the origin of the pull.

    (4)

    Location of the destination of the pull.

    (5)

    The date and time the pull was made.

    (6)

    The name, address and phone number of the party requesting the service.

    (7)

    A copy of the towing company invoice reflecting all towing charges.

    (8)

    Payment to the Terrell Police Service, without any charge back to the City of Terrell, of all administrative fees collected in accordance with the provisions of subsection (f) above.

    (h)

    Removal of debris from accident scene. Each wrecker company called to the site of an accident that provides a towing service, shall completely remove all resulting wreckage from the city street or throughway before departing from the site. Removal of wreckage will not be considered completed by merely sweeping debris to the curbline. All such wreckage shall be removed from the accident site completely.

    (i)

    Wreckers prohibited at scene unless called. No person shall drive a wrecker to or near the site of an accident within the city unless such person has been called to the site by the owner or operator of the vehicle, by his or her authorized representative, or by the police department. A wrecker operator, whose assistance has been requested by the owner of a disabled vehicle, shall notify the police communications center of his or her intention to be present on the scene, prior to proceeding to the site of said vehicle.

    (j)

    Solicitation.

    (1)

    No person shall solicit in any manner directly or indirectly, on the streets of the city, at or near the site of an accident within the city, any business regarding wrecked or disabled vehicles regardless of whether the solicitation is for the purpose of removing, repairing, wrecking, storing, trading or purchasing such vehicle.

    (2)

    The presence of any person engaged in the wrecker business or other businesses for which solicitation is hereby prohibited, either as owner, operator, employee or agent on any street at or near the site of an accident within one hour after the happening of such accident shall be prima facie evidence of a solicitation in violation of this subsection.

    (k)

    Towing vehicles containing hazardous materials, and notification.

    (1)

    No wrecker or towing company seeking to tow a vehicle which contains, or is reasonably believed to contain, hazardous materials may accomplish the tow unless there is total compliance with all applicable federal and state safety and environmental law.

    (2)

    In the event a wrecker or towing company seeks to tow a motor vehicle or trailer containing, or reasonably believed to contain, hazardous materials, and the materials have leaked or appear to be leaking, the wrecker or towing company shall immediately advise the Terrell Fire Department of the leakage. The motor vehicle or trailer will not be moved until inspected by the fire department. The fire department will be the sole authority in determining the appropriate precautions to be taken prior to authorizing the motor vehicle or trailer to be moved by the wrecker company.

    (l)

    City permit required. No person may engage in the wrecker business within the city without first obtaining a city permit to do so from the chief of police or his designated representative. Every person desiring to provide such wrecker service within the city may apply for a permit to operate as an authorized wrecker service company from the chief of police or his designated representative and submit to an inspection of all equipment by the Terrell Police Service. In addition to the above inspection, for each wrecker service for which a permit is sought, the applicant must submit the following:

    (1)

    A valid incident management towing operations permit duly issued by the State of Texas as defined in subsection (a)(15) above (effective September 1, 2008);

    (2)

    A valid state-approved storage facility license;

    (3)

    Name, address and telephone number of the owner of the wrecker;

    (4)

    Name address and telephone number of the operator and/or wrecking company;

    (5)

    Trade name under which the wrecker service will operate;

    (6)

    Name and type of wrecker or wreckers to be operated;

    (7)

    A statement that the wrecker service company will provide wrecker service on at 24-hour basis, seven days a week;

    (8)

    The type of wrecker service to be provided, i.e., heavy-duty, tilt bed/roll back car carrier, etc.;

    (9)

    A statement that all light-duty wreckers shall be not less that 10,000 pounds gross vehicle weight (G.V.W) in size and equipped with dual wheels;

    (10)

    A statement that all heavy-duty wreckers shall be not less than 34,500 pounds gross vehicle weight (G.V.W) in size and equipped with dual wheels; and

    (11)

    The initial permit shall be issued free of charge for an initial period of two years and, at the expiration of the initial period, a renewal, free of charge for each additional two-year period.

    The chief of police may also require any additional information of an applicant or inspection of equipment if deemed necessary.

    (m)

    Revocation or suspension of city permit. A city permit may be suspended or revoked by the chief of police without notice, for one or more of the following reasons:

    (1)

    Failure to maintain wrecker or equipment in safe working order;

    (2)

    Failure to comply with any provision of this section;

    (3)

    Refusal to answer any police call for wrecker service except as provided in subsection (o) below;

    (4)

    A conviction, indictment or the filing of an affidavit and information against any wrecker driver for a felony or class A or class B misdemeanor or when the wrecker driver has been convicted of four or more moving traffic violations arising out of separate transactions or involved in more than two automobile accidents in which it could be reasonably determined that he or she was at fault within any 12-month period during the proceeding three years or if any wrecker driver engages in conduct or actions that, in the opinion of the chief of police, are detrimental to public safety and welfare;

    (5)

    Conviction of a wrecker driver of a provision of the motor vehicle or traffic laws of the State of Texas or the city while in the scope of his or her employment as a wrecker driver;

    (6)

    The making of any false statement as to any material matter in an application for a permit or its renewal;

    (7)

    Failure to satisfy and successfully pass any inspection of equipment by the Terrell Police Service; and/or

    (8)

    Failure to submit weekly reports to the Terrell Police Service as required by this section.

    (n)

    Appeals. If the chief of police refuses to issue a permit or renewal or, if the chief of police permanently suspends or revokes any permit, an appeal may be made to the city council. Such appeal must be filed with the city secretary within ten days of such denial, suspension or revocation stating that an appeal is desired and the grounds for such appeal. Upon receiving the appeal, the city council, as soon as is practicable thereafter and in no event longer than 30 days after receipt, shall hold a hearing to consider the appeal. At least five days' notice of the date of such hearing shall be given to the applicant. Based on the hearing of the appeal and the facts relative thereto, the city council will either sustain or reverse the decision of the chief of police. The decision of the city council shall be final.

    (o)

    The towing rotation listing.

    (1)

    In the interests of public safety and fundamental fairness, the chief of police is hereby empowered to develop and maintain a towing rotation listing of all wrecker or towing companies physically located within the city who desire to be on the list, and who have a current permit for towing services with the city. The purpose of the listing will be to provide to the police department, through a referral roster, access to wrecker service for the sole purpose of non-consent tows or police pulls as defined above.

    (2)

    Such a service will not be provided when a citizen request for a tow is made, and it is directed to the police department. All such requests including, but not limited to, the final designation and acceptance of the wrecker or towing company that provides the wrecker service will rest solely with the citizen requesting the tow. In such circumstances, a citizen is not required to use a wrecker company from the towing rotation listing. However, the citizen requesting the tow will be fully responsible for any fees incurred by, and associated with the tow. The city will neither warrant nor guaranty, nor assume any liability for the quality of service, or the costs of any such tow.

    (3)

    Wrecker or towing companies seeking to be placed on the towing rotation listing must demonstrate compliance with all statutory licensing, safety, and financial responsibility requirements upon demand by the chief of police or his designee.

    (4)

    In order to expedite the clearing of accident scenes or obstructions caused by disabled vehicles, and in the interests of assisting stranded motorists, wrecker or towing companies desiring to be on the listing must be capable of responding to the accident or disabled vehicle location within 30 minutes of receipt of the call requesting their service by the police department.

    (5)

    The towing rotation listing shall consist of a roster of interested wrecker or towing companies, identified by name, and arranged in alphabetical order. All such referrals shall be made by the police department calling the wrecker company first to appear in alphabetical order. Successive referrals will be made by first exhausting the alphabetical roster in its entirety, and then returning to the alphabetical beginning of the roster to continue sequential, alphabetical referrals. The criteria used for any "pass-overs" or non-selection of wrecker companies appearing in alphabetical succession shall be based only on the following situations:

    a.

    A citizen's request not to use the wrecker company identified on the rotation listing;

    b.

    A statement made to the police department by the wrecker company identified that, for a valid reason or reasons, it cannot dispatch a wrecker to the location requested within 30 minutes;

    c.

    A statement made to the police department by the wrecker company identified that it cannot dispatch a wrecker to the location requested because it has no wreckers available with the equipment necessary to safely accomplish the tow;

    d.

    A determination made by the chief of police or his designee that a wrecker company, to which a referral has been made, has failed to respond with a wrecker within the allotted 30 minutes; or

    e.

    A determination made by the chief of police or his designee that a wrecker company is not in full compliance with any requirement of this section.

    (6)

    All requests for placement on, or self-initiated removal from, the towing rotation listing shall be made in writing from the wrecking company concerned, and addressed to the chief of police.

    (7)

    The chief of police may, at his sole discretion, remove a wrecker company from the towing rotation listing with or without notice if the wrecker company, or any employee thereof, engages in actions or conduct that, in the opinion of the chief of police, are detrimental to the maintenance of public order and safety.

    (8)

    This subsection does not apply to any vehicle towed under the provisions of chapter 7, section 7-4 of the Terrell City Code of Ordinances.

    (p)

    Motor vehicle recovery, labor, impoundment and storage fees. The owner of a licensed and state approved vehicle storage facility physically located within the city may charge recovery, labor, impoundment and storage fees at the maximum amount allowable under state law for all vehicles towed to such licensed and state approved storage facility. Such fees shall be computed on storage per day, or part of a day for motor vehicle storage. The storage fee shall be charged for a full 24-hour day for any part of a day of storage. The storage fees shall not exceed those accruable for one 24-hour day if the vehicle has remained at the storage location for less than 12 hours. For purposes of this section, the time frame for a "day" shall begin and end at midnight. Fees shall be charged for abandoned motor vehicles taken into police custody at the rates herein authorized. These accrued fees shall be based on storage and impoundment:

    (1)

    Lasting for not more than ten days, beginning on the day the abandoned motor vehicle is taken into custody and ending on the day the notice of impoundment is mailed;

    (2)

    Beginning on the day after the day that the notice of impoundment is mailed and ending on the day that the accrued charges have been paid and the vehicle has been removed.

    (q)

    Removal and storage of motor vehicles towed from parking facilities.

    (1)

    Wrecker operators removing vehicles from parking facilities without a vehicle owner or operator's consent shall ensure that proper signage, notice, or authorization for removal has been accomplished prior to removing the vehicle, pursuant to Texas Occupations Code Subchapter G, Section 2308.301 thru Section 2308.305.

    (2)

    Vehicles which are towed from a parking facility without the consent of the owner or operator, and which are taken to a private storage facility may only be assessed those fees and rates for storage, preservation or protection which are permitted under the Texas Vehicle Storage Facility Act, the Texas Occupations Code, and any other pertinent state law.

    (r)

    Right to a hearing.

    (1)

    If a motor vehicle has been removed and placed in a vehicle storage facility without the consent of the owner or operator, the owner or operator may request a hearing before the Terrell Municipal Court, pursuant to the provisions of Texas Occupations Code Subchapter I, Section 2308.456 and Section 2308.458 for the purpose of determining whether or not probable cause existed for the removal and storage of the vehicle.

    (2)

    Vehicle owners and operators who wish to contest towing and storage shall provide to the municipal court, in advance of any hearing, the specific reason or reasons for said contest.

    (3)

    Upon receipt of a valid contest, the municipal court shall set the matter for hearing before the expiration of 14 days and shall notify the person who requested the hearing, the person or law enforcement agency that authorized removal of the vehicle, and the vehicle storage facility in which the vehicle was placed of the date, time and place of the hearing in a manner provided by Rule 21a (Methods of Service), of the Texas Rules of Civil Procedure.

    (4)

    In the event that the municipal court determines that the towing and storage of the vehicle in question was improper or without probable cause, the court may award reimbursement of fees paid for vehicle towing and storage.

    (5)

    An award for reimbursement of fees entered by the municipal court under this subsection may be enforced by any means available for the enforcement or judgment of debts.

    (s)

    Parking facility operators' responsibilities. In the event a vehicle is towed from a parking facility by a wrecker company pursuant to Texas Occupations Code Section 2308 without the consent of the owner or operator of the vehicle, the owner, operator, agent or representative of the parking facility, other than the wrecker company, must be present and available at the site from where the vehicle in question is to be towed to authorize the tow and to assure all requirements of this ordinance have been complied with prior to the tow being conducted.

    (t)

    Violation of ordinance and fines. A violation of any provision of this section shall be punishable by a fine not to exceed $500.00.

(Ord. No. 1803, Art. I, 2-6-96; Ord. No. 2108, Art. I, 4-2-02; Ord. No. 2281, Art. I, 1-3-06; Ord. No. 2375, Art. I, 8-5-08; Ord. No. 2405, Art. I, 4-21-09; Ord. No. 2503, Art. I, 9-20-11; Ord. No. 2519, Art. I, 2-21-12)